Title VI of the Civil Rights Act of 1964
BORP is committed to ensuring that no person is excluded from participation in, denied the benefits of, or discriminated against with respect to its programs, services or activities on the basis of race, color, creed, national origin, sex or age, as provided in Title VI of the Civil Rights Act and 49 Code of Federal Regulations Section 5332.
BORP is committed to:
- Identifying the needs of low-income and minority populations so that their needs may be addressed wherever possible;
- Promoting the full and fair participation of individuals in low-income and minority communities when making decisions about what programs and services to offer and how to implement those programs and deliver those services;
- Striving to ensure meaningful access to programs, services and activities by persons with limited English proficiency; and
- Complying fully with the requirements of Title VI and the Department of Transportation’s and Federal Transit Administration’s implementing regulations, policies, guidelines, and circulars.
BORP’s Executive Director, Administrative Director and staff are responsible for carrying out BORP’s commitment to Title VI. BORP’s Administrative Director is responsible for overseeing BORP’s Title VI-related activities, including the receipt and investigation of any Title VI complaints.
TITLE VI COMPLAINT PROCEDURE
As a recipient of federal dollars, Bay Area Outreach & Recreation Program, Inc. (BORP) is required to comply with Title VI of the Civil Rights Act of 1964 and ensure that services and benefits are provided on a non-discriminatory basis. BORP has in place a Title VI Complaint Procedure, which outlines a process for local disposition of Title VI complaints and is consistent with guidelines found in the Federal Transit Administration Circular 4702.1B, dated October 1, 2012.
Any person who believes she or he has been discriminated against on the basis of race, color, or national origin by BORP may file a Title VI complaint by completing and submitting the agency’s Title VI Complaint Form. BORP investigates complaints received no more than 180 days after the alleged incident. BORP will only process complaints that are complete.
Within 10 business days of receiving the complaint, BORP will review it to determine if our office has jurisdiction. The complainant will receive an acknowledgement letter informing her/him whether the complaint will be investigated by our office. BORP has 30 days to investigate the complaint. The complainant will be notified in writing of the cause to any planned extension to the 30-day rule.
If more information is needed to resolve the case, BORP may contact the complainant. The complainant has 10 business days from the date of the letter to send requested information to the investigator assigned to the case. If the investigator is not contacted by the complainant or does not receive the additional information within 10 business days, BORP can administratively close the case.
A case can be administratively closed also if the complainant no longer wishes to pursue their case. After the investigator reviews the complaint, she/he will issue one of two letters to the complainant: a closure letter or a letter of finding (LOF). A closure letter summarizes the allegations and states that there was not a Title VI violation and that the case will be closed. An LOF summarizes the allegations and the interviews regarding the alleged incident, and explains whether any disciplinary action, additional training of the staff member, or other action will occur. If the complainant wishes to appeal the decision, she/he has 10 business days after the date of the letter or the LOF to do so.
A person may also file a complaint directly with the Federal Transit Administration, at FTA Office of Civil Rights, 1200 New Jersey Avenue SE, Washington, DC 20590.
List of Title VI Complaints Lodged Against BORP
Following are details regarding any and all active investigations (conducted by entities other than the Federal Transit Administration), lawsuits, and complaints that allege that BORP staff has discriminated on the basis of race, color, creed, national origin, sex, or age.
Currently BORP has no complaints lodged against it with regards to Title VI.
The following documents are available to download: